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Banking & Payments

Neobank

Also called: challenger bank, digital bank, app-only bank

A neobank is a digital-only bank with no branches, usually built on modern software and often operating on someone else's banking licence. The cost base is a genuine advantage; the business model has been the hard part, since interchange revenue alone rarely covers acquisition costs. The critical question for a customer is whose licence holds the deposits, because that determines who insures them.

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